COMPLAINT LETTER : Write a letter complaining about a product.

  14^th April 2015

Le Soleil Company

Kopikita Company

Dear Sir,

I am unhappy with our order 200 packs of 1 kg grounded Arabica coffe beans that we bought from your company. There are some packing was damage.

I would like to replace it with the new one and arrange for return of the damage goods at no cost.

I have attached a photocopy of my receipt as proof of purchase. I would like to have this problem fixed quickly please. If I do not hear from you within 10 days. I will lodge a format complaint with consumer affairs in my place.

You can contact on 021 5902390 during working hours or after hours on 021 5902390 to discuss this matter further.

Yours sincerely,

Raymond